Module 27 – Trust in Teamwork


Possess the knowledge to identify the specific actions that can erode trust within your team as well as effective strategies to cultivate and strengthen trust among team members.


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Leadership by Design – Module 27 – v2 1.mp3


I’m trusting that you’ve now had a good opportunity to start to understand some of these central behaviours of a team. And you’ve been looking around at your team and the teams around you to see how they are behaving, how they’re performing now. We talked about the five essential behaviours of, uh, a team in the last module today, though we’re going to talk more about one area and this is actually. The vital ingredient. And I’m hoping that this is what you saw when you had, when you looked around at other teams and that area is the area of trust. Trust is the vital ingredient trust in a team is where it all starts. If everybody within the team is trusting each other. Then we know that we can build everything else on top of that. Now trust what is trust. Trust is is really it’s the ability of somebody to be able to feel, to be open and vulnerable in front of the group, but know that they are comfortable, protected, safe within that group. It’s the ability to be able to be yourself without fear of criticism, without fear of being told off or fear of being ridiculed. And trust is something that starts from the top. Trust is something that starts from you. As the leader. Now trust is really something which takes a while to work at, but doesn’t have to take forever, so trust can be built by opening yourself up to others, opening yourself up to a potential weakness, and demonstrating to people. But it’s fine to do that. And if you can do it, then others will start to follow and you create the atmosphere where it is absolutely fine to be able to do that, to be able to say I was wrong. I’m sorry. You were right. In fact, you’re better than me. Or just simply. I’m not sure what do you think? What are your ideas? And sometimes it’s just about saying. I’m sorry. You’ll find your way of doing this. You’ll find your way of building that within your team. It does take a while. It doesn’t take forever, but it does start with you. It starts with you creating the right atmosphere and it starts from you demonstrating the right behaviours. And you do this. Day in, day out. And you will suddenly start to see the dynamics of your team change and you’ll start to see trust being built. Now we talk about some other activities in the text, but I’m asking you today to think about times when you can simply say I’m sorry, you’re right. I was wrong. And find ways of opening yourself up, being more open than you normally are, and being clear with people that that’s fine and allow them to and just hold back from any form of criticism. Just being constantly positive and creating that safe environment to see what you can do. Today, see how you feel and watch how other people react. Read the rest of the text, get a little bit more on what Patrick Leon Keone and Stephen Covey say about trust. And then let’s come back tomorrow in the next module and start seeing how we can build upon the trust that you’ve started to create within your team.